{"id":4048,"date":"2024-11-10T20:51:08","date_gmt":"2024-11-10T20:51:08","guid":{"rendered":"https:\/\/novembercubesgrillsandtakeout.com\/mamashabi\/?page_id=4048"},"modified":"2025-01-18T10:55:02","modified_gmt":"2025-01-18T10:55:02","slug":"faqs","status":"publish","type":"page","link":"https:\/\/novembercubesgrillsandtakeout.com\/mamashabi\/faqs\/","title":{"rendered":"FAQS"},"content":{"rendered":"\t\t
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Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Welcome, find quick answers to frequently asked questions. If you still have more questions, don’t hesitate to Contact Us<\/b><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I place an order?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You can place an order through our website, or by calling our call center number (07033527910 or 08174398592)<\/b><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat payment methods do you accept?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We accept credit\/debit cards, online transfers, or cash payment-IN PERSON.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I cancel or modify my order?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, but please contact our customer service within 30 minutes of placing your order to make changes or cancellations.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are your delivery hours?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We deliver from 10 am to 5 am, 7 days a week.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does delivery take?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Delivery time varies depending on location, but we aim to deliver within 30-60 minutes.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I pick up my order instead of delivery?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, you can opt for pickup at our designated locations.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I contact your customer service team to report an issue?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You can reach us by phone (09036442727)<\/b> or email (novcubescustomercare@gmail.com)<\/b>, or our online portal (link<\/a>)<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre you open 24 hours every day?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Our restaurant is open 24 hrs a day, 7 days a week except for our Lifecamp & Kuje branches which open from 8 am-10 pm.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I make reservations?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You can make a reservation by contacting us via our telephone and WhatsApp
lines.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the delivery areas and charges?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

A delivery area and charges depend on your location. Please contact us by telephone or WhatsApp for more details.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I schedule a delivery for a specific time?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, you can schedule a delivery for a specific time through our website or via call.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does delivery typically take at different times of the day?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Delivery times may vary based on traffic and demand. Generally, it takes, 30-60 minutes. Late-night and early-morning deliveries might take a bit longer.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do you ensure the quality and safety of your food?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We follow strict hygiene and food safety protocols to ensure the highest quality and safety of our food.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat measures are in place for handling food allergies?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We take food allergies very seriously. Please inform us of any.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre there options for special dietary requirements (e.g., gluten-free, vegan, extra spice)?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes upon request.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is your refund policy?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Customers are refunded after 24 hours.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Still have additional inquiries?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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If you have more questions, don\u2019t hesitate to ask! We are committed to addressing all your concerns and ensuring you feel informed and confident.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tContact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tView Menu<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Welcome, find quick answers to frequently asked questions. If you still have more questions, don’t hesitate to Contact Us How do I place an order? You can place an order through our website, or by calling our call center number (07033527910 or 08174398592) What payment methods do you accept? We accept credit\/debit […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4048","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/novembercubesgrillsandtakeout.com\/mamashabi\/wp-json\/wp\/v2\/pages\/4048","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/novembercubesgrillsandtakeout.com\/mamashabi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/novembercubesgrillsandtakeout.com\/mamashabi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/novembercubesgrillsandtakeout.com\/mamashabi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/novembercubesgrillsandtakeout.com\/mamashabi\/wp-json\/wp\/v2\/comments?post=4048"}],"version-history":[{"count":58,"href":"https:\/\/novembercubesgrillsandtakeout.com\/mamashabi\/wp-json\/wp\/v2\/pages\/4048\/revisions"}],"predecessor-version":[{"id":5959,"href":"https:\/\/novembercubesgrillsandtakeout.com\/mamashabi\/wp-json\/wp\/v2\/pages\/4048\/revisions\/5959"}],"wp:attachment":[{"href":"https:\/\/novembercubesgrillsandtakeout.com\/mamashabi\/wp-json\/wp\/v2\/media?parent=4048"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}